How Chick-fil-A Uses Loyalty to Enhance the Guest Experience

Thursday, May 31 @ 1:00 pm EDT

Chick-fil-A's unique loyalty program has helped build a community of guests and has instilled pride and a sense of accomplishment in its members. These elements have helped Chick-fil-A's exclusive A-List loyalty program serve as an extension of the brand experience. In this webinar, you'll hear how their innovative approach to loyalty is paying off.

You'll hear from presenter Stephen Stone, who became a Chick-fil-A A List member last year. He will share his experiences with the brand and detail how the popular chicken concept's program structure and guest engagement strategy drove him to become an A-List member. Then he'll share stories about his life as an A-Lister and you'll learn how his experiences drove him to become a more loyal customer.

In 30 minutes, you'll gain a playbook on how to apply these lessons and insights into your own loyalty strategy. Fill out the form to register.

Unless otherwise noted, Paytronix is not affiliated with any of the brands mentioned in this presentation, nor is this webinar sponsored or endorsed by any of those brands. This webinar is based upon publicly available information and Paytronix’s analysis of the industry.


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